Is there a way to change a source code in a ticketing order after you have clicked done?
Thank you!
I wanted to add that most of the standard source reports look at T_ORDER, so the change will be reflected on most reports.
If you load an order and change the source there it will be recorded in T_TRANSACTION for whatever new transaction you are saving, such as making a new payment on a partially paid order. This kind of source change is not reflected on most standard reports, again because most of the standard source reports look at T_ORDER. The ability to make source changes from the ticket order screen is based on the rules set for the mode of sale.
The Revenue by Source and Appeal (Campaign Appeal Revenue/Expense in v8) report gives you a choice between reporting based on the T_ORDER or T_TRANSACTION, and is the only report that gives you a choice of looking at T_TRANSACTION for source reporting.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
Hi all,
Is this still true in v11, that manually updating a source code in the contributions tab for a completed transaction does not mean that this change will be reflected in all associated reports? Is there any way to fix this? We would like for such updates to be reflected in our campaign/appeal reports so that we can properly track how much money has come in from which efforts.
Thanks!
Julie