Hi there,
We have two flex packages as a part of an upcoming season. One should have a package fee applied, one should not. We are building the package fee, and when Fee Frequency is set to the Package Seat Level, under the Fee Rules tab, only <All Packages> is available for selection - not my two flex packs.
I read in the fees documentation that this is the desired behavior and that for Package Seat Level Fees only Super or Fixed packages are listed here.
Are there any ways around this, aside from making the fee User-Defined? I'm guessing we could handle that on the web based on package ID number, but I'd rather have this automated for Box Office and Call Center ops.
Whyyyy Tess whyyyy
Thanks for any suggestions--
frannie
Do you use a different price type for packages vs single ticket sales? You could have your fee apply based on the package price type. You would set it as a Performance Seat Level instead of Package Seat Level.
Jenny