Our organization does not currently use Tessitura for ticketing. Mostly because our venue uses Tickets.com. Is there a way to import ticket data from tickets.com into Tessitura so that we can also use Tstats for reporting on that data? At the conference I was particularly interested in exploring the Revenue Management Application, but I don't know if that will work with imported ticket data? I remember there was at least one person from the RMA session that mentioned they were imprting ticket data from Ticketmaster but I can't remember what organization they were with.
I'd love to talk to anyone else who might be experiencing getting ticket history from a third party platform into Tessitura and how it can be segmented best for reporting.
Scott Black
Managing Director Tulsa Ballet
1212 E 45th Place South | Tulsa, OK 74105-4508 Office: (918) 749-6030, x210 Fax: (918) 749-0532
We imported 5 years of ticketing data from our old box office system into Tessitura (when we moved to Tessitura in 2011). We aren't able to report on that data at all, only data that's been created since we sold tickets through Tess - so I would assume it isn't possible or we would have been allowed to do it.I think this is because different software gathers different pieces of information when selling tickets and Tess would require all of it's many fields in it's many system tables to be completed in order to report on it.