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Flagging Events- Not Print Tickets

Maureen Cotellese (Past Member)
$organization

Hello,

Wondering if anyone knows if there is a way to set up an event so that it is NOT ticketed? or perhaps the tickets show up as already been printed.


We have instances were some fundraising events will be sold as a GA event with then seating being done the day before or so into specific seats.

The goal is to avoid our staff from printing the GA event.

Thanks, 

  • $organization
    We have a custom interceptor that "prints" (switches the sublime item to Ticketed from seated but not ticketed) everything automatically in a certain season that Tessitura wrote for us. Before that we batch printed the production to a file every day so no tickets actually printed from the ticket printer. 

    Janna

    Sent from my iPhone

    On Sep 13, 2014, at 2:47 PM, "Maureen Cotellese" <bounce-maureencotellese7241@tessituranetwork.com> wrote:

    Hello,

    Wondering if anyone knows if there is a way to set up an event so that it is NOT ticketed? or perhaps the tickets show up as already been printed.


    We have instances were some fundraising events will be sold as a GA event with then seating being done the day before or so into specific seats.

    The goal is to avoid our staff from printing the GA event.

    Thanks, 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization

    Not sure if this will work exactly for your situation, but if all you want to do is prevent tickets being printed for a specific event, just uncheck "Printing" for all modes of sale on that event.

    We use this for events that where all tickets are held for will call -- just don't forget to re-check all of those checkboxes when its time to print tickets!

  • $organization

    Extremely Helpful!!

    Thanks so much Nick.

     

    Maureen Cotellese

    Director of Audience Services

    Bucks County Playhouse

     

    Theater: 70 South Main Street, New Hope, PA, 18938

    Office: 12 W. Mechanic Street, Unit 2A, New Hope, PA 18938

    215-862-2121 (p)

    www.bcptheater.org

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nick Reilingh
    Sent: Sunday, September 14, 2014 10:27 PM
    To: Maureen Cotellese
    Subject: Re: [Tessitura Ticketing Forum] Flagging Events- Not Print Tickets

     

    Not sure if this will work exactly for your situation, but if all you want to do is prevent tickets being printed for a specific event, just uncheck "Printing" for all modes of sale on that event.

    We use this for events that where all tickets are held for will call -- just don't forget to re-check all of those checkboxes when its time to print tickets!

    From: Maureen Cotellese <bounce-maureencotellese7241@tessituranetwork.com>
    Sent: 9/13/2014 1:42:32 PM

    Hello,

    Wondering if anyone knows if there is a way to set up an event so that it is NOT ticketed? or perhaps the tickets show up as already been printed.


    We have instances were some fundraising events will be sold as a GA event with then seating being done the day before or so into specific seats.

    The goal is to avoid our staff from printing the GA event.

    Thanks, 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Maureen Cotellese (Past Member)

    Maureen,

    Another option to run possibly in conjunction with Nick's suggestion is to create a batch printing set for the event(s) you don't want to print and print them to file.  This will mark the tickets as printed without sending them to a printer.  In the batch printing set click Preview and select File in the Print To section.  Once you select this option and click OK a windows dialogue will open prompting you to save the file.  Once you name the file and save it your tickets will be 'printed'.  You would need to turn printing back on for those performances for the batch printing option to work.

    Best,

    Anna