Rollovers in same order

Thanks Brenda! Will give that a go

Hi Ina,

We set ours for all the same date for example if I was doing rollovers today I’d set them all to be the day prior to today

Pkg A = 11 Sep

Pkg B = 11 Sep

Pkg C = 11 Sep

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ina Patisolo
Sent: Friday, 12 September 2014 1:27 PM
To: Brenda Fehlberg
Subject: [Tessitura Ticketing Forum] Rollovers in same order

Hi everyone!

I'm testing our first ever rollovers and I'm having problems rolling over 3 fixed packages into the same order. They keep rolling over into new orders rather than additional line items.

As per documentation the 'Orders Create After' Date is set to the previous day for each new package.

Pkg A = 1 Oct

Pkg B = 30 Sept

Pkg C = 29 Sept

I've then run the report in the order of A, B , C. I've tried the opposite -

Pkg A = 1 Oct, Pkg B = 2 Oct, Pkg C = 3 Oct

Run in order A, B, C and the same thing happens.

Order = Blank, and Hold until = Blank. Each package can access the same MOS.

Appreciate any tips please!

Cheers

Ina

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Thanks Brenda! Will give that a go

Hi Ina,

We set ours for all the same date for example if I was doing rollovers today I’d set them all to be the day prior to today

Pkg A = 11 Sep

Pkg B = 11 Sep

Pkg C = 11 Sep

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ina Patisolo
Sent: Friday, 12 September 2014 1:27 PM
To: Brenda Fehlberg
Subject: [Tessitura Ticketing Forum] Rollovers in same order

Hi everyone!

I'm testing our first ever rollovers and I'm having problems rolling over 3 fixed packages into the same order. They keep rolling over into new orders rather than additional line items.

As per documentation the 'Orders Create After' Date is set to the previous day for each new package.

Pkg A = 1 Oct

Pkg B = 30 Sept

Pkg C = 29 Sept

I've then run the report in the order of A, B , C. I've tried the opposite -

Pkg A = 1 Oct, Pkg B = 2 Oct, Pkg C = 3 Oct

Run in order A, B, C and the same thing happens.

Order = Blank, and Hold until = Blank. Each package can access the same MOS.

Appreciate any tips please!

Cheers

Ina

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!