Hello:
I wasn't able to find any posts on this subject.
We're working with package for the first time. I created a fixed pacakage than has now turned into a flex package. I've been able to change all of it except the checkbox from "Fixed" to "Flex" and I cannot delete it either. I get the error "This package cannot be deleted because it has dependent rows" There were tickets sold to the shows to test everything before launching and all were returned.
Is there a way around this? I either need to change it to a flex or delete it.
Thanks for any and all assistance!!
Like others have stated once a sale has occurred including the package in question, that package cannot be edited (I am surprised you were able to change any of it's contents, were you able to save those changes?).
It might be possible to essentially copy the package, then change the package to your desired type (from the back end).That is likely cleaner than deleting order information from all of the affected tables when an order is created. It might just be easier to rebuild to package.
The reason returning the package still didn't allow you to change the package type, is because the "dependent rows" are dependent on the package regardless of the state of the order. Meaning, returned or not, the order needs to know the original state of its' contents.
I hope that makes sense.