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Exchanges and GL Monies

Christopher Short
$organization

Good afternoon!

We have a Community Access Ticketing (CAT) program that is tracked by specific GL Accounts and we're hoping to provide upgrade services for patrons who wish to upgrade from the designated seats in PL3 but don't want the monies in the GL to be lost.

In short, we don't want the monies to move out of the CAT Income GL and we don't want the additional revenue from the upgrade to be in the CAT Income GL.  Additional revenue should be recorded in the Single Tickets Income GL.

Does anyone else have a similar program?

The only solution that comes to mind off the top of my head is to donate the seats and use special price types and maps to charge the difference in price by zone.  We do something similar to that with a few of our presenting partners, but it gets a bit cumbersome for the staff.  If anyone has ideas for a clean solution, I'd appreciate any suggestions.

 

Thanks!
Short 

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  • Former Member
    Former Member $organization
    What if you created an additional price map that had the ticket price portion in the price level 3 and layered it with the CAT price map which has the same dollar value in all price levels.

    Sent using OWA for iPhone
    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of Christopher Short <bounce-christophershort8349@tessituranetwork.com>
    Sent: Friday, July 25, 2014 3:24:48 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Exchanges and GL Monies
     

    Good afternoon!

    We have a Community Access Ticketing (CAT) program that is tracked by specific GL Accounts and we're hoping to provide upgrade services for patrons who wish to upgrade from the designated seats in PL3 but don't want the monies in the GL to be lost.

    In short, we don't want the monies to move out of the CAT Income GL and we don't want the additional revenue from the upgrade to be in the CAT Income GL.  Additional revenue should be recorded in the Single Tickets Income GL.

    Does anyone else have a similar program?

    The only solution that comes to mind off the top of my head is to donate the seats and use special price types and maps to charge the difference in price by zone.  We do something similar to that with a few of our presenting partners, but it gets a bit cumbersome for the staff.  If anyone has ideas for a clean solution, I'd appreciate any suggestions.

     

    Thanks!
    Short 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • Former Member
    Former Member $organization
    What if you created an additional price map that had the ticket price portion in the price level 3 and layered it with the CAT price map which has the same dollar value in all price levels.

    Sent using OWA for iPhone
    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of Christopher Short <bounce-christophershort8349@tessituranetwork.com>
    Sent: Friday, July 25, 2014 3:24:48 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Exchanges and GL Monies
     

    Good afternoon!

    We have a Community Access Ticketing (CAT) program that is tracked by specific GL Accounts and we're hoping to provide upgrade services for patrons who wish to upgrade from the designated seats in PL3 but don't want the monies in the GL to be lost.

    In short, we don't want the monies to move out of the CAT Income GL and we don't want the additional revenue from the upgrade to be in the CAT Income GL.  Additional revenue should be recorded in the Single Tickets Income GL.

    Does anyone else have a similar program?

    The only solution that comes to mind off the top of my head is to donate the seats and use special price types and maps to charge the difference in price by zone.  We do something similar to that with a few of our presenting partners, but it gets a bit cumbersome for the staff.  If anyone has ideas for a clean solution, I'd appreciate any suggestions.

     

    Thanks!
    Short 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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