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Printing a Header Ticket

Sarah Peters
$organization

Is it possible in Tessitura to print a Header ticket with or without placing a ticket order?  In PVM, to save time writing, I would go into an acct and print a header to attach to my paper order form so I wouldn't have to write down all of that patron's contact information.  

I'm so new at this, I'm afraid my questions are very basic right now, but I hope everyone will indulge me for a bit.

Sarah

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  • $organization

    Hi Sarah,

     

    You certainly can. You would just go back into Print Order and select the box next to header. From the drop down you can select the header card you’d like to use.

     

    Chris

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Sarah Peters
    Sent: Tuesday, July 22, 2014 9:57 AM
    To: Chris Cuhel
    Subject: [Tessitura Ticketing Forum] Printing a Header Ticket

     

    Is it possible in Tessitura to print a Header ticket with or without placing a ticket order?  In PVM, to save time writing, I would go into an acct and print a header to attach to my paper order form so I wouldn't have to write down all of that patron's contact information.  

    I'm so new at this, I'm afraid my questions are very basic right now, but I hope everyone will indulge me for a bit.

    Sarah




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  • $organization in reply to Christopher Cuhel

    But Chris.. I can't get to Print Header without paying out the order.  Maybe that's an issue I need to ask IT about.  Being in Group Sales, I don't print tickets for a long time after the initial seats are held so I need to print a header... 1) when I put the seats on hold and 2) without actually holding any seats at all.

    I will also print them to use for mailing tickets, but only when I'm sending out orders for special offers when a patron has purchased a small number of tickets.   For actual group orders, I do it the old-fashioned way and hand address the envelope.  Yes... there are some of us old folks that still do that.  :)

    Sarah

     

     

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  • $organization in reply to Christopher Cuhel

    But Chris.. I can't get to Print Header without paying out the order.  Maybe that's an issue I need to ask IT about.  Being in Group Sales, I don't print tickets for a long time after the initial seats are held so I need to print a header... 1) when I put the seats on hold and 2) without actually holding any seats at all.

    I will also print them to use for mailing tickets, but only when I'm sending out orders for special offers when a patron has purchased a small number of tickets.   For actual group orders, I do it the old-fashioned way and hand address the envelope.  Yes... there are some of us old folks that still do that.  :)

    Sarah

     

     

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