Hello!
Is there a way to make the system think that a ticket hasn't been printed?
For example - say that a ticket seller printed an order by mistake. We still want the tickets to come out in our batch printing but don't necessarily want to check off "re-print" and end up re-printing orders that shouldn't be reprinted.
We're new to Tessitura and Paciolan had a "void" function that would treat the tickets as "unprinted" so they would come out in our ticket dumps. Is there something similar in Tessitura?
Thanks in advance for any help.
We create a Day of Show CSI that states the tickets need to be reprinted and run the CSI report before printing will call.