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Changing ticket availability

Joanne Madeley
$organization

Hello!  I am a new Tessitura user.  I have a performance that I need to change the date on and I'm not sure where besides Ticketing Setup that I need to make the change.  I have changed the date in Pricing and Mode of Sale tabs  in the Ticketing Setup window so far.  The performance is not currently showing under the Perf Code drop down menu on the Ticket order screen.  

Does anyone have a suggestion for a new person? 

Thanks!

  • Former Member
    Former Member $organization

    If it is just the performance date changing all you have to do is change the date of the perf on the “Date/Time” line under “Short Name” in the “Performance Details”.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joanne Madeley
    Sent: Monday, June 23, 2014 2:33 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Changing ticket availability

     

    Hello!  I am a new Tessitura user.  I have a performance that I need to change the date on and I'm not sure where besides Ticketing Setup that I need to make the change.  I have changed the date in Pricing and Mode of Sale tabs  in the Ticketing Setup window so far.  The performance is not currently showing under the Perf Code drop down menu on the Ticket order screen.  

    Does anyone have a suggestion for a new person? 

    Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization
    Clean Clean false false false EN-US X-NONE X-NONE

    We used to get hung up on the Publish Client dates, down the page Nicole referenced.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicole Keating
    Sent: Monday, June 23, 2014 1:46 PM
    To: rbernard@smm.org
    Subject: RE: [Tessitura Ticketing Forum] Changing ticket availability

     

    If it is just the performance date changing all you have to do is change the date of the perf on the “Date/Time” line under “Short Name” in the “Performance Details”.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joanne Madeley
    Sent: Monday, June 23, 2014 2:33 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Changing ticket availability

     

    Hello!  I am a new Tessitura user.  I have a performance that I need to change the date on and I'm not sure where besides Ticketing Setup that I need to make the change.  I have changed the date in Pricing and Mode of Sale tabs  in the Ticketing Setup window so far.  The performance is not currently showing under the Perf Code drop down menu on the Ticket order screen.  

    Does anyone have a suggestion for a new person? 

    Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!