There was a contribution on a ticketing order that was processed to the incorrect fund. We went in and tried to zero out the wrong fund to move the money to the correct fund but we got an ugly error message that said:
nvo_bo_order.validatecontribution.19: Invalid DataWindow row/column specified at line 19 in function validatecontribution of object nvo_bo_order. (6)
We are on v12. Any idea what that means?
Thanks, Anna! I was hoping it might be an easy fix.
Janna
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Anna Wessely Sent: Wednesday, June 11, 2014 11:16 AM To: Ellis, Janna Subject: Re: [Tessitura Ticketing Forum] Contribution on Ticketing order to wrong Fund
Janna,
Any time you get an error message your best bet is probably entering a support ticket into TASK.
Best,
Anna
From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com> Sent: 6/11/2014 9:50:10 AM
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