Cabaret Seating - Your Experience?

Hi everyone:

Have you been successful at setting up a Cabaret facility in Tessitura?  I've searched the forum and didn't land on anything.

We did one cabaret run last season. Seating preference went to donors and subscribers, then the general public. We did not reserve tables. Patrons arrived, an usher had a list to confirm priority and they were sat on a first come first serve basis.

At another venue, we reserved tables using  a seat map in Excel and adding names to the map based on seating choice. Tables were numbered and tickets had the corresponding table numbers on them. An usher lead each person to their table as they arrived.

We'll be doing the same this season and I'd love to hear how others handle the seating and if you had any success in TNEW with cabaret seating as well.

  • I would reach out to Michelle Usadehl at Milwaukee Rep. They have a cabaret that is static performance venue for them. 

    Best

    Christopher Cuhel
    Software Application Project Manager
    John Michael Kohler Arts Center

    Sent from my iPhone

    On Jun 5, 2014, at 5:14 PM, "Michelle Wiesel" <bounce-michellewiesel7133@tessituranetwork.com> wrote:

    Hi everyone:

    Have you been successful at setting up a Cabaret facility in Tessitura?  I've searched the forum and didn't land on anything.

    We did one cabaret run last season. Seating preference went to donors and subscribers, then the general public. We did not reserve tables. Patrons arrived, an usher had a list to confirm priority and they were sat on a first come first serve basis.

    At another venue, we reserved tables using  a seat map in Excel and adding names to the map based on seating choice. Tables were numbered and tickets had the corresponding table numbers on them. An usher lead each person to their table as they arrived.

    We'll be doing the same this season and I'd love to hear how others handle the seating and if you had any success in TNEW with cabaret seating as well.




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  • As a caveat to that last message - the Milwaukee Rep does not use TNEW. 

    Chris

    Christopher Cuhel
    Software Application Project Manager
    John Michael Kohler Arts Center

    Sent from my iPhone

    On Jun 5, 2014, at 5:14 PM, "Michelle Wiesel" <bounce-michellewiesel7133@tessituranetwork.com> wrote:

    Hi everyone:

    Have you been successful at setting up a Cabaret facility in Tessitura?  I've searched the forum and didn't land on anything.

    We did one cabaret run last season. Seating preference went to donors and subscribers, then the general public. We did not reserve tables. Patrons arrived, an usher had a list to confirm priority and they were sat on a first come first serve basis.

    At another venue, we reserved tables using  a seat map in Excel and adding names to the map based on seating choice. Tables were numbered and tickets had the corresponding table numbers on them. An usher lead each person to their table as they arrived.

    We'll be doing the same this season and I'd love to hear how others handle the seating and if you had any success in TNEW with cabaret seating as well.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Hi,

    We usually have a gala ball fund raising each year.  We have tried numerous methods of managing tickets sale and table seating and trying to steer our event organizer away from excel spreadsheets (not always successfully) however we have arrived at is this.  We built and venue with "tables" and a perf. in this table facility.Ticket sales and monies go through this perf. which also mean we can sell online. Its too difficult to manage the actually seating plan here (mainly because purchasers are often unclear "whose table" they want to sit at, or they have the wrong name etc etc)  the facility is a GA space so purchasers don't get a table or seat number and the tickets attached to the perf. say "Please check seating plan on evening".    

    We then use an Elevated Event - to name/label a table and add guests - so we effectively use the elevated event in place of an excel spreadsheet to organize the tables.  It ain't perfect and its always pretty labour intensive.  But its the only way we have come up with to keep everything in Tessitura.

    Hope this helps, Darrell

  • Hi Michelle,

    San Diego Symphony's TNEW site is one of the few with SYOS already in HTML5, looks like they do Cabaret style seating, too.  Here's one performance: http://purchasing.sandiegosymphony.org/single/SYOS.aspx?p=4207

    Cheers,

    Kevin

  • Hello,

    The Fisher Center has been doing cabaret in a bona fide Spiegeltent for a few years -- this is our first year with Tessitura. We also make use of OpenTable to use this as a dining venue prior to performances. There is no integration between the two systems, and the biggest challenge is in managing people who arrive for dinner prior to a performance in another venue vs. people who would like to eat early before a cabaret performance vs. people who will eat at their table during the cabaret performance -- often all within the same evening, and remember that Cabaret seating is assigned. We have our hands full!

    Probably in the future we will investigate ways to have Tessitura function for pre-show dinner reservations, but we are on TNEW so this may pose some limitations. They did build us a very nice SYOS map, however!

    http://fishercentertickets.bard.edu/single/SelectSeating.aspx?p=246



    [edited by: Nick Reilingh at 1:25 PM (GMT -6) on 9 Jun 2014]
  • We've had a Cabaret facility since we converted to Tessitura. We are not on TNEW.

    Our Jazz and Cabaret series use the Cabaret configuration in our Samueli Theater.

    http://www.scfta.org/home/Content/ContentDisplay.aspx?NavID=548 (seat map links on the right column of the page)

    The tables themselves are assigned, but the seats within the table are first come, first serve at show.

    We also used a table setting when we had Teatro ZinZanni on campus a couple of years ago.

    With this one we only had one zone split into  tables and a general seating section. The assigned tables were VIP seating and patrons were able to select their tables at the time of the order. Each table was created as a zone so the patron can select the table online (not SYOS.) If the patron selected the lower priced tickets, they dropped in the general seating section. We then provided these names to the host who assigns seating a couple of hours prior to the show.

    I can send you images of our maps in Tessitura if you're interested.

     

     
    Karen Diche 
    Manager, Season Tickets 
    Segerstrom Center for the Arts 
    600 Town Center Drive, Costa Mesa, CA 92626 
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

     

  • We have two cabaret theater spaces and offer a cabaret season. We do all of our bookings in Tessitura. We do not use TNEW, but I would be happy to answer any specific questions you have. Feel free to email me...

    jpeters@floridastudiotheatre.org

     

     

  • Hello other Studio Theatre. Yes we have been confused with you recently but...

    We are doing a play with cabaret tables for the first time and I'm interested in how this build looks in Tessitura. We do not have TNEW either but would like to have some sort of visual of the table setup online. 

    I'd appreciate any information on how you guys set this up. 

     

    Thanks. 

    Adria

  • Hey Karen.

    I'd appreciate seeing images of your table maps in Tessitura. We're about to do a cabaret type show. 

    Seating people a couple of hours before the show sounds scary. Is that enough time? Is the patron okay with not knowing their seat assignment beforehand? 

     

    Thanks. 

    Adria

     

     

     

  • Hi!

     

    I just sent you a direct email. Let me know if you don’t get it.

     

    ~Karen

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Thursday, January 29, 2015 8:52 PM
    To: Karen Diche
    Subject: Re: [Tessitura Ticketing Forum] Cabaret Seating - Your Experience?

     

    Hey Karen.

    I'd appreciate seeing images of your table maps in Tessitura. We're about to do a cabaret type show. 

    Seating people a couple of hours before the show sounds scary. Is that enough time? Is the patron okay with not knowing their seat assignment beforehand? 

     

    Thanks. 

    Adria

     

     

     

    From: Karen Diche <bounce-karendiche2059@tessituranetwork.com>
    Sent: 6/9/2014 2:56:00 PM

    We've had a Cabaret facility since we converted to Tessitura. We are not on TNEW.

    Our Jazz and Cabaret series use the Cabaret configuration in our Samueli Theater.

    http://www.scfta.org/home/Content/ContentDisplay.aspx?NavID=548 (seat map links on the right column of the page)

    The tables themselves are assigned, but the seats within the table are first come, first serve at show.

    We also used a table setting when we had Teatro ZinZanni on campus a couple of years ago.

    With this one we only had one zone split into  tables and a general seating section. The assigned tables were VIP seating and patrons were able to select their tables at the time of the order. Each table was created as a zone so the patron can select the table online (not SYOS.) If the patron selected the lower priced tickets, they dropped in the general seating section. We then provided these names to the host who assigns seating a couple of hours prior to the show.

    I can send you images of our maps in Tessitura if you're interested.

     

     
    Karen Diche 
    Manager, Season Tickets 
    Segerstrom Center for the Arts 
    600 Town Center Drive, Costa Mesa, CA 92626 
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

     




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