Hi, sorry to post this question, but can someone tell me how to do a password reset in Transcend and 2X? I am alone today and am not familiar with these procedures.
You cannot. Open a ticket with RAMP. They will reset it for you.
Travis
I would submit a ticket to RAMP asking for a password reset for Transcend. Does anyone at your organization have the password reset tool for 2X? If not, put that in the ticket as well.
Janna
Janna Ellis
Director, Yale Tessitura Consortium
203-432-8822
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian Burke Sent: Tuesday, May 27, 2014 9:59 AM To: Ellis, Janna Subject: [Tessitura Ticketing Forum] Transcend & 2X
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