We're in the middle of our renewal period and our first production of next season cancelled their tour. The bulk of our subscriptions are flex packages. I have a 2 part question.
1. How do I pull a list of patrons who selected that production, even though half of the orders are still unseated and have not created a ticket history record?
2. We have a replacement show. What's the best way to change the production and assign all patrons to the new show? Could I just change the name/date/perf code within the same Production Title/Season/Performance line I have for the original show?
Thanks for your help!
Shelley
Good morning,
I also find the Order Export Utility to be very useful in instances like this.
Cheers!Short