I have a user group that has access to Season Manager> House View and Season Manager> Season Overview. When double clicking on a performance in the month of June, they do not see any values in the Performance Summary tab, however they can for other months (May, July etc). They can see the Performance Summary for the June performance dates if viewing from Season Manager>Season Overview.
Does anyone know why this would happen?
Thank you Michele.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Wednesday, June 10, 2015 9:29 AM To: Gloria Ormsby Subject: Re: [Tessitura Ticketing Forum] Performance Summary Tab
Hi Gloria - I've looked back through my emails as I thought I had submitted this as a help ticket but can't seem to find it.
I'm not even sure if this is still a problem. I just logged in as the user group that was having the issue last year and have gone through this year's calendar and I can see performance summary for all of the months of this season when using Season Manager>House View.
Our work-around last season was to have them use Season Manager>Season Overview instead and they had no issues viewing there.
Michele
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com> Sent: 6/10/2015 8:59:29 AM
Hi Michele,
Did you ever figure this out? I'm having the same problem.
Gloria
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