It has been suggested to me that it may be possible to scan a Tessitura gift voucher at the payment screen with just a standard scanner from an electronics store. Has anyone done this, or know of anyone that has? It would save a lot of time for one of our voucher-heavy events.
Awesome, thank you so much for the quick reply Nick! Though our model # is slightly off (UR vs. NA), I will give this a shot, and at the very least, I now know what exactly I need to request from the support vendor to get this working. Crazy that they don’t provide this stuff by default on their website for newer models.
As an aside, since this thread is now pretty old, has anyone else produced any particularly unique/cool applications/scripts via the programming on the LS2208? Would anyone be interested in setting up a share of the config files for others to test/enjoy/expand upon?
maury
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nick Reilingh Sent: Wednesday, December 16, 2015 11:44 AM To: Steinman, Maury Subject: Re: [Tessitura Ticketing Forum] Scanning a gift voucher
Maury,
I actually did have similar issues -- whereby the particular revision of the scanner (LS2208-SR20007R-NA) was not automatically included in the downloadable 123scan2 driver package, and wasn't updatable over the internet for some reason. I contacted the support desk of the vendor we purchased through (Barcodes Inc.) and they connected with Motorola's support team. We were able to resolve the issue when they manually sent us the updated driver package to use with the software.
This was almost two years ago, so I'm surprised the issue still persists, but if by chance you've got the same issue and scanner revision, I've uploaded the driver package I received from support to my profile: http://www.tessituranetwork.com/Community/members/nicholasreilingh4883/files/LS2208_2D00_COMMON-MODELS_2D00_S_2D00_015.SCNPLG.zip.aspx
From: Maury Steinman <bounce-maurysteinman6592@tessituranetwork.com> Sent: 12/15/2015 1:24:30 PM
Per this thread, we were inspired to purchase an LS2208 to play around with customizing, however, having some difficulties even getting the scanner/drivers to populate in the 123scan2 program.
Did anyone have similar issues and/or remember how to resolve them?
Any help is much appreciated, thanks!
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