It has been suggested to me that it may be possible to scan a Tessitura gift voucher at the payment screen with just a standard scanner from an electronics store. Has anyone done this, or know of anyone that has? It would save a lot of time for one of our voucher-heavy events.
Hey Tim!
We were on the way to doing this at MRC but I never quite got there before I left. There would be two parts to it:
Through the mask field on the Ticket Design element for your gift voucher number barcode, you would need to add a prefix to make these numbers unique to any other barcode you would scan. You could use a prefix like "GV". A simple IF statement int he mask with both outcomes for true or false would work. eg: IF(val='0','GV'+val,'GV'+val).
The second part would be coding your scanners to recognise that when a barcode has the first two characters of GV (as an example), you would do a series of keyboard shortcuts to input the data correctly. eg: automatically tab in the payment screen to the gift voucher input field and type in the rest of the barcode number (without the GV prefix). We purchased Motorola off the shelf POS scanners that came with software to configure them that handled things like this really really easily.
Hope that helps!
Beau @ Arts Centre Melbourne.
Hi Beau - do you recall at all the device name or model?
Hi Justin,
In case you don't get a response (since this topic is a few months old), the Motorola LS2208 is a common workhorse barcode scanner that is highly configurable in the manner described in this thread.
http://www.tessituranetwork.com/network/Products/Additional/Bar%20Code%20Scanners.aspx
Per this thread, we were inspired to purchase an LS2208 to play around with customizing, however, having some difficulties even getting the scanner/drivers to populate in the 123scan2 program.
Did anyone have similar issues and/or remember how to resolve them?
Any help is much appreciated, thanks!
Maury,
I actually did have similar issues -- whereby the particular revision of the scanner (LS2208-SR20007R-NA) was not automatically included in the downloadable 123scan2 driver package, and wasn't updatable over the internet for some reason. I contacted the support desk of the vendor we purchased through (Barcodes Inc.) and they connected with Motorola's support team. We were able to resolve the issue when they manually sent us the updated driver package to use with the software.
This was almost two years ago, so I'm surprised the issue still persists, but if by chance you've got the same issue and scanner revision, I've uploaded the driver package I received from support to my profile: http://www.tessituranetwork.com/Community/members/nicholasreilingh4883/files/LS2208_2D00_COMMON-MODELS_2D00_S_2D00_015.SCNPLG.zip.aspx