Hello all,
When you offer a discount on a ticket and the ticket price includes the facility fee, do you discount the facility fee or take the discount off the ticket price? We take the price off the total ticket which includes the facility fee but then keep the facility fee at the normal price. So $10 ticket, $1 facility fee = $11. 10% off is $1.10. We keep the facility fee at $1 and change the ticket price to $10 - $1.10.
Because we have this business practice, the v12 Calculate function won't work for us. Anyone else having this issue?
Gloria
Only take the discount off the ticket price. But I've always set the FF as a separate fee, not as part of the ticket price.