Is it possible to change price zones to a facility mid-season where tickets have already been sold?
Yes.
The tickets will show on Audits as being whatever price the customer actually paid and whatever Zone those tickets are in once it is painted.
You will need to run Facility Update scripts if you do this in Facility Manager.
Warning: V12 Pricing may end up looking really crazy and not the most trackable way to handle things, but it can be done and may be worth it depending upon the circumstances.
PS – We have done this for several years in V11 but have not yet gone live with V12.
Good luck!
Nicole
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Nicole Keating Senior Director, Ticket Services The Adrienne Arsht Center for the Performing Arts of Miami-Dade County 1300 Biscayne Blvd. Miami, FL 33132 ph. (786) 468-2330 fx. (786) 468-2005 www.arshtcenter.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian O'Neill Sent: Monday, May 05, 2014 12:21 PM To: Nicole Keating Subject: [Tessitura Ticketing Forum] Changing Facility Price Zones Mid-Season
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