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ADA seats online?

Liz Baqir
$organization

Is anyone selling ADA seats (either wheelchair accessible, sign interpreted, caption seats, etc.) online? 

  • $organization
    We don't sell wheelchair online, but we do sell ASL and captioning seats online, using a combination of MOS, allocations, and offers.......I'd be happy to share more offline if you want more info (or I can share here if anybody else out there is interested).
     
    Christy
     
     
    Christy Carlson | Senior Sales Manager | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | In Lower Queen Anne at Seattle Center
    ON SALE NOW     | The 39 Steps Sep 25-Oct 18 | Opus Oct 30-Dec 6
    Seattle Rep is closed on Mondays

    twitter.com/seattlerep | facebook.com/seattlerep | seattlerep.blogspot.com

    Please consider the environment before printing this e-mail 


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Liz Baqir
    Sent: Thursday, September 10, 2009 12:49 PM
    To: Christy Carlson
    Subject: [Tessitura Ticketing Forum] ADA seats online?

    Is anyone selling ADA seats (either wheelchair accessible, sign interpreted, caption seats, etc.) online? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Former Member
    Former Member $organization

    At the conference, Christopher Jones, Web Architect, National Theatre, presented on this.  Here is a link to the description which includes a link to the presentation.  It was very informative. 

     

    Hope that helps!

     

    http://www.tessituranetwork.com/network/Conference/Conference%20Schedule/9%20D%20Web%20Offers%20and%20Variable%20Pricing.aspx

     

     

     

    Amanda Sheehan

    Ticket System Administrator

    Cincinnati Playhouse in the Park

     

     

     

     

     

    From: Liz Baqir [mailto:bounce-lizbaqir9273@tessituranetwork.com]
    Sent: Thursday, September 10, 2009 3:49 PM
    To: Amanda Sheehan
    Subject: [Tessitura Ticketing Forum] ADA seats online?

     

    Is anyone selling ADA seats (either wheelchair accessible, sign interpreted, caption seats, etc.) online? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization in reply to Heather Fails
    Here's how we do it:
     
    We set up a distinct web MOS for each group that we want to have access to particular seats/performances.  Because we're using allocations for these, we have to have separate Modes of Sale because each MOS need access to different allocations (if we did these all in one MOS, both our Captioning & ASL folks would not only have access to their own seats & performances, but the other groups seats & performances, as well, which is confusing).
     
    Within each web MOS, we allocate only the specific seats and performances that are available (e.g., just the Captioned performances, and only the section of seats from which the Captioned screen is viewable).  On the flip side, we make those seats unavailable to most other MOS - so our box office can't sell them accidentally, and they can't be purchased randomly by anyone online.  There are certain MOS that still have these seats available (subscriber exchanges, for example), but we're very specific about which MOS we give the access to.
     
    We then add an offer to the specialized web MOS, which, when used as a promo code when logging in, or by clicking on a link which has the promo code embedded, will give the patron access to those performances and seats *only*, which ensures they can only buy for a captioned (or ASL) performance, and wherever their seats are, they'll be within the captioned-viewing (or ASL) section.
     
    We've been selling ASL tickets online for a couple of years; captioned tickets we've just started recently.  Although we haven't received a huge amount of traffic from either, we still think it's an invaluable tool for patrons, and hope to start marketing the Captioned option more as we get into our season.
     
    If you want to try this out to see what it looks like on our site, you can click on the following link to see some captioned performances:  www.seattlerep.org/promo/open  Note that we only have captioned performances for 4 of the shows, so I'd recommend looking at 39 Steps or Equivocation.......
     
    Hope that helps!
     
    Christy

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Heather Fails
    Sent: Thursday, September 10, 2009 1:04 PM
    To: Christy Carlson
    Subject: Re: [Tessitura Ticketing Forum] RE: ADA seats online?

    Share please!

    From: Christy Carlson <bounce-christycarlson2662@tessituranetwork.com>
    Sent: 9/10/2009 2:58:01 PM

    We don't sell wheelchair online, but we do sell ASL and captioning seats online, using a combination of MOS, allocations, and offers.......I'd be happy to share more offline if you want more info (or I can share here if anybody else out there is interested).
     
    Christy
     
     
    Christy Carlson | Senior Sales Manager | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | In Lower Queen Anne at Seattle Center
    ON SALE NOW     | The 39 Steps Sep 25-Oct 18 | Opus Oct 30-Dec 6
    Seattle Rep is closed on Mondays

    twitter.com/seattlerep | facebook.com/seattlerep | seattlerep.blogspot.com

    Please consider the environment before printing this e-mail 


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Liz Baqir
    Sent: Thursday, September 10, 2009 12:49 PM
    To: Christy Carlson
    Subject: [Tessitura Ticketing Forum] ADA seats online?

    Is anyone selling ADA seats (either wheelchair accessible, sign interpreted, caption seats, etc.) online? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization

    Hi Liz,

     

    Online we sell wheelchair spaces and discounted tickets to customers on our access list, I’m happy to let you know more if you’re interested?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Liz Baqir
    Sent: 10 September 2009 20:49
    To: Halliday, Gary
    Subject: [Tessitura Ticketing Forum] ADA seats online?

     

    Is anyone selling ADA seats (either wheelchair accessible, sign interpreted, caption seats, etc.) online? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


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