Ticket Design - earliest performance code

We would like to print the performance code on our tickets header.  Our current practice is writing the perf. code on the will call envelopes, but would like to use ticket design to eliminate this chore.

In the data elements for ticket deisgn, I only see Earliest Performance as an option.  This works great for orders that only have one show on them, but with our Season Subs, they have an entire season and exchanges on the order.  When we print their tickets for will call, the header card only lists the earliest performance (duh)

Has anyone found a way to get the performance code for the seat that you are printing on the header card?

Any help would be greatly appreciated.

Thanks!

Becci Strickland - TPAC Box Office Manager

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  • Hi Becci,

     

    I believe the data element that you need here is in the data group 'Performance', data element 'Perf. code'.

    There is a document called 'Ticket Formatting Elements' that comes with your standard help docs that has a list of all possible elements.

     

    --Kyle Y.

  • This option is not available in the Header design data sets...


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kyle Yandow
    Sent: Friday, September 11, 2009 4:35 PM
    To: Becci Strickland
    Subject: Re: [Tessitura Ticketing Forum] Ticket Design - earliest performance code

    Hi Becci,

     

    I believe the data element that you need here is in the data group 'Performance', data element 'Perf. code'.

    There is a document called 'Ticket Formatting Elements' that comes with your standard help docs that has a list of all possible elements.

     

    --Kyle Y.

    From: Becci Strickland <bounce-beccistrickland7719@tessituranetwork.com>
    Sent: 9/9/2009 6:12:56 PM

    We would like to print the performance code on our tickets header.  Our current practice is writing the perf. code on the will call envelopes, but would like to use ticket design to eliminate this chore.

    In the data elements for ticket deisgn, I only see Earliest Performance as an option.  This works great for orders that only have one show on them, but with our Season Subs, they have an entire season and exchanges on the order.  When we print their tickets for will call, the header card only lists the earliest performance (duh)

    Has anyone found a way to get the performance code for the seat that you are printing on the header card?

    Any help would be greatly appreciated.

    Thanks!

    Becci Strickland - TPAC Box Office Manager




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  • We had a similar problem with having the headers display some other bit of line-item based data. We figured that the header can't have this kind of information, as it is attached directly only to the order, which can have multiple values for individual line items, as you are describing.

    Therefore, I don't think having a header with each performance separately is possible...

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  • We had a similar problem with having the headers display some other bit of line-item based data. We figured that the header can't have this kind of information, as it is attached directly only to the order, which can have multiple values for individual line items, as you are describing.

    Therefore, I don't think having a header with each performance separately is possible...

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