Hey,
Let me preface this by saying we're currently on v11 (if I remember correctly v12 will have this ability built in when building the shows prices).
We want the whole house limited to 1 per person, with limits set on how many of each price can be sold. My initial thought was to make a MOS and an Allocation for that MOS to pull off of. However when I attempted to do this, the show does not appear online because there are no price types available for our default MOS. I then attempted to make it available with our general Online MOS, but this then ignored allocations AND limits. Picking one price did not change the order into a different MOS, so when I removed the Price type from our default MOS as a test, the show appears online, but no prices appear and it shows as unavailable.
Does anyone have a better way to accomplish what we're attempting to do using v11?
Thanks!Maurice
How are you changing the MOS? Are you using a promo code?
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Maurice Nounou Sent: Monday, March 17, 2014 4:59 PM To: Nicole Keating Subject: Re: [Tessitura Ticketing Forum] Allocations Help
I did that. The problem with doing that is it's taking me to our Generic MOS for online sales, and since the Allocations and Offer doesn't live in that MOS, it's not taking those things into account.
From: Beth Hawryluk <bounce-bethhawryluk7830@tessituranetwork.com> Sent: 3/17/2014 3:28:04 PM
Hi Maurice,
I think I understand what you're trying to do. Have you tried setting up the performance as you normally would but then adding an offer to your MOS for each price type? You can set a ticket limit on the offer and the limit can be different for different price types. If you set the offer up with [All Appeals] and [All Sources] then it should work for all orders.
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The only idea I can come up with is to leave the price types as blank and it appearing as sold out. Inside of the description for the show will be links saying for price type "A" click here with a link taking you to the page of the actual page with the promo code put in for them, for price type "B" click here with a link taking them to a page with that promo and so on and so forth.
If there is a way to do this, especially since the initial message they get will be tickets are currently unavailable I'm for it. I just need to cap each price type and would rather not manually track sales on the day it goes on sale. I know Allocations can be used for this, but I can't figure out how to get the system to switch into the MOS as needed without using a promo.
-Maurice