• Replies 6 replies
  • Subscribers 415 subscribers
  • Views 57 views
  • Users 0 members are here
Related

Allocations Help

Maurice Nounou
$organization

Hey,

Let me preface this by saying we're currently on v11 (if I remember correctly v12 will have this ability built in when building the shows prices).

We want the whole house limited to 1 per person, with limits set on how many of each price can be sold. My initial thought was to make a MOS and an Allocation for that MOS to pull off of. However when I attempted to do this, the show does not appear online because there are no price types available for our default MOS. I then attempted to make it available with our general Online MOS, but this then ignored allocations AND limits. Picking one price did not change the order into a different MOS, so when I removed the Price type from our default MOS as a test, the show appears online, but no prices appear and it shows as unavailable.

Does anyone have a better way to accomplish what we're attempting to do using v11?

Thanks!
Maurice

Parents
  • $organization

    Hi Maurice,

    I think I understand what you're trying to do. Have you tried setting up the performance as you normally would but then adding an offer to your MOS for each price type? You can set a ticket limit on the offer and the limit can be different for different price types. If you set the offer up with [All Appeals] and [All Sources] then it should work for all orders.

Reply
  • $organization

    Hi Maurice,

    I think I understand what you're trying to do. Have you tried setting up the performance as you normally would but then adding an offer to your MOS for each price type? You can set a ticket limit on the offer and the limit can be different for different price types. If you set the offer up with [All Appeals] and [All Sources] then it should work for all orders.

Children
  • $organization in reply to Beth Hawryluk

    I did that. The problem with doing that is it's taking me to our Generic MOS for online sales. I could set up the Offer in that MOS, but it's still not switching to the MOS where the Allocations live like I want it to. The whole house is allocated so nothing should be available to seat without using one of those three MOS's, but online seems to be ignoring that when using the Generic MOS.

    -Maurice



    [edited by: Maurice Nounou at 3:40 PM (GMT -6) on 17 Mar 2014]
  • $organization in reply to Maurice Nounou

    Correction, the map had a row below the screen that I just found. I have killed the "magical" extra row. This now makes the website prompt as no tickets available as assumed would be the case. We still need a way to make a limited number of seats for each price type appear. Allocations and individual MOS's don't appear to be the answer with open ended offers. We may have to use a promo code with a link on the purchase page that triggers them into an offer directly.