"donate seat for resale"

Wonderful – thank you Anna

DARRELL JONES | Assistant Box Office Coordinator | Tasmanian Symphony Orchestra Pty Ltd

1 Davey Street, Hobart, Tasmania | GPO Box 1450 Hobart, Tasmania                                        

Tel 03 6232 4404 | Email jonesd@tso.com.au | Website www.tso.com.au

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Anna Wessely
Sent: Saturday, 8 February 2014 5:38 AM
To: Darrell Jones
Subject: Re: [Tessitura Ticketing Forum] "donate seat for resale"

Darrell,

There is a security object Ticket Benevolent Returns.  Remove Delete rights to that object to disable the menu option for users.  If you are allowing donations in some cases I would make sure your users still have Add rights to that object as the Add rights control being able to sell a donated seat. 

Best,

Anna

"donate seat for resale" an option that we don't use BUT because it sits just below "return seat" it has been selected in error a couple of times.  Generally the operator notices before proceeding too far except on one occasion, which has now create a bit of a mess.  Is it possible to disable this option somehow - or limit its visibility, please? 

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