Lemur Printing Issues

Greetings from The Granada Theatre in Santa Barbara.

We've had some printing issues with our Lemur-S. Specifically during batch prints. Often the tickets will get mixed up in the hopper, or not fall out completely from the opening causing backup. This leads to tickets being out of order. Any issues with anyone else?

 

Thanks,

 

Michael Below

805-899-2222 ext. 212

  • Yep.  We had exactly the same problem.  Printing batches of over say 50 tickets.  After a bunch of research we discovered that it was the shape of the smaller capacity hoppers Boca was shipping with the Lemur-S printers.

     

    You can order a larger size hopper from Boca.  (Like $20-$30 extra.)  Or if you have old hopers as we did from earlier Boca printers use the old deeper hopper on the new printer.  Not that pretty.  However, it seem to works great.

     

    --Tom

    718.724.8135

    tbrown@BAM.org

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Mike Below
    Sent: Monday, February 03, 2014 2:15 PM
    To: Thomas Brown
    Subject: [Tessitura Ticketing Forum] Lemur Printing Issues

     

    Greetings from The Granada Theatre in Santa Barbara.

    We've had some printing issues with our Lemur-S. Specifically during batch prints. Often the tickets will get mixed up in the hopper, or not fall out completely from the opening causing backup. This leads to tickets being out of order. Any issues with anyone else?

     

    Thanks,

     

    Michael Below

    805-899-2222 ext. 212




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Thanks so much Tom -- this is very helpful!

     

    best,

     

    Mike