Web Promo Codes

I have a few things to add to the discussion.

First, the document in question is Mode of Sale:

http://www.tessituranetwork.com/~/media/Documentation/Ticketing/Mode_of_Sale.ashx

This document explains both setting up web promotions (change mode of sale based on source) and offers (unlock price based on source).

The tips from Bob Catherine sited are a little out of date.  The big thing that has changed is that you can now add offers to multiple performances from Season Maintenance, so now it is easy to use offers for discounts on many performances.

A small thing in Siobhan’s post I wanted to touch on is that you don’t have to use an outside source for web promotions or offers.  Both in-house and outside sources can be used.  Great tips though on troubleshooting everything else about the web promotion setup process, though.

Using offers and promo codes (words associated with sources) both require that the appropriate Web API calls are used on your website.  If your website is older (maybe four or more years old) and has not been updated as new features were added, you may not be able to use offers or promo codes.

Finally, promo codes (words associated with sources) can be used with both web promotions and offers.  If you don’t want to change the mode of sale when someone enters a source but do want to associate a source with a word, just add a row to TR_WEB_SOURCE_NO for the source in question with the default web mode of sale selected.  Oh, and a nice new v9 feature is that your ticketing operators can now use that word to find the source in the application; there is a new promo code search field on the source selection window.

I have a few things to add to the discussion.

First, the document in question is Mode of Sale:

http://www.tessituranetwork.com/~/media/Documentation/Ticketing/Mode_of_Sale.ashx

This document explains both setting up web promotions (change mode of sale based on source) and offers (unlock price based on source).

The tips from Bob Catherine sited are a little out of date.  The big thing that has changed is that you can now add offers to multiple performances from Season Maintenance, so now it is easy to use offers for discounts on many performances.

A small thing in Siobhan’s post I wanted to touch on is that you don’t have to use an outside source for web promotions or offers.  Both in-house and outside sources can be used.  Great tips though on troubleshooting everything else about the web promotion setup process, though.

Using offers and promo codes (words associated with sources) both require that the appropriate Web API calls are used on your website.  If your website is older (maybe four or more years old) and has not been updated as new features were added, you may not be able to use offers or promo codes.

Finally, promo codes (words associated with sources) can be used with both web promotions and offers.  If you don’t want to change the mode of sale when someone enters a source but do want to associate a source with a word, just add a row to TR_WEB_SOURCE_NO for the source in question with the default web mode of sale selected.  Oh, and a nice new v9 feature is that your ticketing operators can now use that word to find the source in the application; there is a new promo code search field on the source selection window.