Hi.. I'm trying to build my first Web Promo Code, and am running into problems left and right. Does anyone know if there is a document out there that lists the steps to building a successful Web Promo Code.. I have not been able to locate one in the Knowledgebase.. and am getting pretty desperate..
Thanks in advance
In order for a price to be available on the web, the API user must have security access to it. From there, you use offers and/or modes of sale to control who has access to the price.
To lock price type with an offer, you must add the offer to whichever modes of sale the price type should be accessible from. The offer dates must span the entire time price type is active; outside of the offer active dates the price type will be accessible without having to enter the source for the offer. Also, if you aren’t shifting modes of sale, when setting up your promo code, be sure to select the default web mode of sale.
If you have multiple web modes of sale and you only want the offer to be accessible from some of them, you must either not associate the price type with those other modes of sale or add a different offer to those modes of sale that locks the price types with a source code that your constituents don’t have access to.
You may want to check out the Tessitura and the Web document for more instructions.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com