Currently, we have an add-on option set up when someone buys a ticket online that allows them to add a donation to their order. It is set up to go to an allocated campaign/fund so that it's processed through development and not the box office automatically.
We are holding a ticketed post-concert reception (ticket just required for entry; not assigned seating) and we'd like to be able to create an add-on event so that when someone buys a ticket online to that concert, the option to buy tickets to the post-concert reception is also available.
Does anyone know if this is possible? If it is, how would we need to go about setting it up?
Thanks!
Jillian Pruitt
Hi Jillian,
The most straight-forward thing you can probably do is set up a performance, assign a TNEW auxiliary keyword to it and then create a button on either the cart or checkout pages on your site telling customers to click that to buy a ticket if they so choose.
Here's the HTML code you can use in one of the pages' content fields:
<input type="button" class="btnStyle" value="Purchase Post Concert Reception Ticket" onclick="location.href='http://tickets.virginiasymphony.org/auxiliary/Reserve.aspx?p=####'; "/>
### is the performance number for this event.
Cheers,
Kevin
Thanks for the response Kevin. Unfortunately, we don't have anyone in the office who knows how to do HTML on the TNEW site.
Jillian,
There's nothing available from within the Tessitura application that would let you set all of this up. There will definitely be some customization somewhere along the way. If you are using TNEW (as several folks in our consortium are) you can set this up with a system table entry and a little SQL programming in the database. But whichever route you go, you are going to be modifying something outside of Tessitura proper.
- Levi
hi Jillian,
I've provided the HTML code for a button above, it's just a matter of copying and pasting.
There are system tables specifically for TNEW content where you place such code to create a button, all you need is the performance number and assign the TNEW keyword "Auxiliary Performance."
The system table is called LTR_TN_EXPRESS_WEB_CONTENT and probably the most appropriate field would be the Cart.aspx Whoever updates the content on your TNEW site will be able to access this table.
The code inserts a button at the top of the cart so somebody can click it and will be taken to the page of this event on your site. I've attached a screen shot and used performance No 1234 as an example but you will need to know the performance number after the performance (event) is set up.
Using Levi's suggestion, you can create a "pre-cart" page which requires logic. My suggestion is simply a 'quick and dirty" method.
Thanks Kevin! I'll pass this info along and hopefully this will work for us. I appreciate your help.
Jillian
We do use TNEW for online ticketing, and I'm assuming that must be how our online donation add-on was configured. We converted to Tessitura about 6 months ago, so we're still figuring things out.
Thanks for the response, Levi.