Hello!
I'm wondering if anyone has found a way to track attendence for Special Access Areas using the Special Access Area feature of NSCAN. While Ticketed Events records attendence, as far as I can tell the Special Access Area only verifies criteria are met for entry.
Thank you,
Andrea
Ticketing System Administrator
National Geographic
No you do not. The Special Access Area reads the same barcode printed to allow entry to the performance, then checks the criteria in the TR_NSCAN_ACCESS_AREAS system table to determine whether this ticket holder belongs to one of the populations that are allowed into the access area.
Thanks Jonathan. One further question if I might, does the subsequent scan of the entry into the special access area overwrite the data in T_Attendance for the seat scan?
Hi Michele.
No, if you scan the same ticket for both special-access attendance and performance attendance, you’ll get two rows in T_ATTENDANCE. Both will be populated with the qualifying ticket number and performance number, but on the row for special access area attendance, the area_no field will be populated with the ID for the special access area, where on a scan for performance admission that field will be NULL.