BOCA Ticket Stock Users

Florida Studio Theatre has been using Boca ticket stock for years, and we have no complaints.  Since we started using their stock we are not experiencing the wear on our print heads we had with other ticket stock.  I have had to replace only one print head in the past six years, and when using Boca stock, Boca replaces the head on Boca printers at no charge.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Elizabeth Gardner
Sent: Wednesday, January 08, 2014 10:54 AM
To: Lee Schlosser
Subject: [Tessitura Ticketing Forum] BOCA Ticket Stock Users

Hi,

I am curious if anyone has used ticket stock from BOCA and how it worked for them. We are interested in switching.

Thank you!

Elizabeth Gardner
Director of Audience Services
People's Light & Theatre Company

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

In my previous job with a different company, I ordered the ticket stock and they used BOCA. I know as a Tessitura using company, you do get a discount on some products (ticket stock being one of them), but you have to tell them you use Tessitura. Overall, the process was very easy. They can do imaging for you or you can provide them with imaging you’d want on the stock. For a new design in stock, it took about 6 weeks to get the tickets delivered. For a reorder, it took about 4 weeks.

Best,

Christopher Cuhel I Software Application Project Manager

John Michael Kohler Arts Center

ccuhel@jmkac.org

Direct 920-694-4551

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Elizabeth Gardner
Sent: Wednesday, January 08, 2014 9:52 AM
To: Chris Cuhel
Subject: [Tessitura Ticketing Forum] BOCA Ticket Stock Users

Hi,

I am curious if anyone has used ticket stock from BOCA and how it worked for them. We are interested in switching.

Thank you!

Elizabeth Gardner
Director of Audience Services
People's Light & Theatre Company

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

We’ve used BOCA stock on and off over the past several years.  The quality is good and the price competitive; they also offer free print head replacement, after using their stock for 6 months. The negative for us is that there was a lot of turnover in the sales force, and I never knew who to contact. They also did a very poor job communicating their annual shutdown in July, and that is why I switched for a few year. We are currently back with BOCA, after assurances from their sales manager of more seamless service and communication; which was the case this past year.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Elizabeth Gardner
Sent: Wednesday, January 08, 2014 9:53 AM
To: rbernard@smm.org
Subject: [Tessitura Ticketing Forum] BOCA Ticket Stock Users

Hi,

I am curious if anyone has used ticket stock from BOCA and how it worked for them. We are interested in switching.

Thank you!

Elizabeth Gardner
Director of Audience Services
People's Light & Theatre Company

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!