I need to track which of our members are utilizing their ticket benefits for each show. I thought I could do this by pulling a list of members who bought tickets for a certain performance, and then setting up an output set that would include "Payment Method". We are using "On Account Box Office" as the payment method for processing tickets bought with on account credit and "Member Voucher Redeem" as the payment method for ticket bought with member vouchers.
However, currently Payment Method is not an output set element, so I need to add it. Is this possible, and will it get me what I want? Or, are there any reports I could pull that would get me this information? Any help would be much appreciated!
Hi Katie,Could you try running your list of members through the 'Performance Transaction Detail' report and selecting your relevant payment methods?This report would give you the constituent ID number, order number, date, GL Information, Performance Info, Spend, Payment Method etc for anyone in the list who has used those payment methods.When exported to excel it also provides the names of the constituents as well as plenty of other details (some of which will not be that important and you may wish to delete straight away - but hopefully all you need should be in there!).James