I have been trying to reconcile numerous performances and have come across something I need help on. I am trying to balance cash, checks and specific credit cards but when one order has multiple payment types it doesn't pull each payment method. For example:
Customer pays for 6 $10 tickets and pays $20 in cash, $20 in check and $20 in Visa. When I run the closing statement it is saying the customer paid $60 in cash and is not recognizing the other payment methods. We have talked about processing orders by payment method but that seems time consuming.
Is anyone else having this issue? How are you making it work?
Thank you for your time,
Beth
Hi Beth,
What report are you using for the closing statement?