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Slide up multiple lines in Ticket Design - Header

Philip Cartwright
$organization

Hello, just wondering if anyone else has had problems with blank lines in addresses when  trying to slide up more than one line? Our address layout is set up like this:

 

Salutation 1

Street 1

Street 2

Town

State

Postcode

 

When only one of these fields are blank then slide up works as expected and moves all the fields below up a line.  However, when a second field is blank the subsequent fields are only moving up one space instead of two which is leaving a  blank space in the address eg:

Salutation 1

Street 1

Town

 

Postcode

 

It's not the end of the world just wondering if anyone else has found this and what they have done to resolve it.

 

Thanks in advance

Phil

Royal Opera House | Covent Garden | London WC2E 9DD

  • $organization

    Hi Phil,

    Did you ever find a solution to this?

    Tom

  • $organization in reply to Philip Cartwright

    Thanks Phil,

    We are still seeing what you described on our headers and we are on V12.1. Just one of those things that I get asked why it's happening every now and then.

    Any additional info you can provide would be great!

    Thanks again,

    Tom

  • $organization

    It is no-longer a problem, but I don’t remember if I figured out a way to resolve it or if it was fixed by the upgrade to v12.

     

    Why do you ask? Are you having a similar problem?

     


    Philip Cartwright
    MSSQL Database Administrator

    Digital Development and Technology
    Royal Opera House
    Covent Garden, London WC2E 9DD
    Telephone: +442037726393

    Website: www.roh.org.uk
    YouTube: www.youtube.com/royaloperahouse
    Facebook: www.facebook.com/royaloperahouse
    Twitter: @royaloperahouse

    Royal Opera House Covent Garden Foundation – a charitable company limited by guarantee

    Registered in England No. 480523 | Registered Charity No 211775 | Please consider the environment before printing this email

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Thomas Lambert
    Sent: 21 July 2015 14:12
    To: Philip Cartwright
    Subject: Re: [Tessitura Ticketing Forum] Slide up multiple lines in Ticket Design - Header

     

    Hi Phil,

    Did you ever find a solution to this?

    Tom

    From: Philip Cartwright <bounce-philipcartwright1397@tessituranetwork.com>
    Sent: 9/30/2013 7:03:53 AM

    Hello, just wondering if anyone else has had problems with blank lines in addresses when  trying to slide up more than one line? Our address layout is set up like this:

     

    Salutation 1

    Street 1

    Street 2

    Town

    State

    Postcode

     

    When only one of these fields are blank then slide up works as expected and moves all the fields below up a line.  However, when a second field is blank the subsequent fields are only moving up one space instead of two which is leaving a  blank space in the address eg:

    Salutation 1

    Street 1

    Town

     

    Postcode

     

    It's not the end of the world just wondering if anyone else has found this and what they have done to resolve it.

     

    Thanks in advance

    Phil

    Royal Opera House | Covent Garden | London WC2E 9DD




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