I have found a couple ticket orders registered to constituent ID 0 and we want to put them on the correct files. Is there any way to do this and to also not allow transactions on this ID? (I had thought there was a setting somewhere to not allow transactions on this customer number but can't seem to find it.)
These are sales made to the General Public account. If you wish to stop these taking place, then in Campaigns -> References -> Mode of Sale, you need to uncheck the General Public box on all MOS's that you don't want to allow sales to the General Public account.
Caryl
Thank you Caryl! I knew there was a setting, but couldn't find it anywhere.
Much appreciated!