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dynamic lists and segmentation in wordfly

Tiffany Elliott (Past Member)
$organization

I'm having trouble with triggered wordfly emails I'm trying to send and I think my issue is the way I have set up my criteria in list builder.

I have 10 lists.  All dynamic.  Each list uses the previous list as a suppression and therefore need to be generated in order to be accurate.  For example: 

List 1 criteria - several AND statements.

List 2 criteria-  AND NOT EXIST List 1.

List 3 criteria- AND NOT EXIST List 1 and 2.

etc...etc....etc... 

I think I'm getting the sense that Tessitura uses a lot of energy to go through all the dynamic lists to suppress.  Now I'm at the last 2 lists and they have practically taken 5 minutes to generate. 

Normally, I would just make an extraction, but this needs to be a triggered email in wordfly, so we can't use extractions as a triggered email list.  Only dynamic lists... :(

Any ideas?

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  • $organization

    Thanks, Beth.

    You are right, I think that is the issue I’m having.  Since the last 2 lists are suppressing 8 other lists while generating, that’s got to be the issue.

    It’s weird though because last season we were able to do this with 8 lists total, instead of 10 and it was working fine!

    The reason we are doing this is because we want to send each list a different triggered e-blast message and track the results in wordfly.

     

    I did try separating them into 2 groups, so the most any segment would filter out would be 4 lists, but it’s still taking quite a long time, so I must not be doing it right.

    I’ve seen the T-classes, but it’s been a while, so I should watch them again as a refresher. I might just be making a silly mistake.

     

    Thank you for your help.

     

    Tiffany

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Tuesday, September 10, 2013 5:03 PM
    To: Tiffany Evans
    Subject: Re: [Tessitura Ticketing Forum] dynamic lists and segmentation in wordfly

     

    I could swear I learned somewhere early on that lists could only be generated "xxx deep". Not sure if it's totally true (or isn't true anymore) - but I use caution trying not to make lists regenerate other lists in too many iterations. I think the most we do is a list referring to another list that refers to another list. (3 deep?)

    Not sure if that is the issue that you're having or not, but thought I'd throw it out there. Are you sure you can't condense all of those into one or two lists? There is some great content here on the network for how to work magic just using lists without extractions. Have you seen all the T-Classes?

    http://www.tessituranetwork.com/network/Learning/E-Learning/Lists%20and%20Extractions.aspx#creatinglists

    Beth

    From: Tiffany Evans <bounce-tiffanyevans7088@tessituranetwork.com>
    Sent: 9/10/2013 12:52:13 PM

    I'm having trouble with triggered wordfly emails I'm trying to send and I think my issue is the way I have set up my criteria in list builder.

    I have 10 lists.  All dynamic.  Each list uses the previous list as a suppression and therefore need to be generated in order to be accurate.  For example: 

    List 1 criteria - several AND statements.

    List 2 criteria-  AND NOT EXIST List 1.

    List 3 criteria- AND NOT EXIST List 1 and 2.

    etc...etc....etc... 

    I think I'm getting the sense that Tessitura uses a lot of energy to go through all the dynamic lists to suppress.  Now I'm at the last 2 lists and they have practically taken 5 minutes to generate. 

    Normally, I would just make an extraction, but this needs to be a triggered email in wordfly, so we can't use extractions as a triggered email list.  Only dynamic lists... :(

    Any ideas?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Thanks, Beth.

    You are right, I think that is the issue I’m having.  Since the last 2 lists are suppressing 8 other lists while generating, that’s got to be the issue.

    It’s weird though because last season we were able to do this with 8 lists total, instead of 10 and it was working fine!

    The reason we are doing this is because we want to send each list a different triggered e-blast message and track the results in wordfly.

     

    I did try separating them into 2 groups, so the most any segment would filter out would be 4 lists, but it’s still taking quite a long time, so I must not be doing it right.

    I’ve seen the T-classes, but it’s been a while, so I should watch them again as a refresher. I might just be making a silly mistake.

     

    Thank you for your help.

     

    Tiffany

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Gilliland
    Sent: Tuesday, September 10, 2013 5:03 PM
    To: Tiffany Evans
    Subject: Re: [Tessitura Ticketing Forum] dynamic lists and segmentation in wordfly

     

    I could swear I learned somewhere early on that lists could only be generated "xxx deep". Not sure if it's totally true (or isn't true anymore) - but I use caution trying not to make lists regenerate other lists in too many iterations. I think the most we do is a list referring to another list that refers to another list. (3 deep?)

    Not sure if that is the issue that you're having or not, but thought I'd throw it out there. Are you sure you can't condense all of those into one or two lists? There is some great content here on the network for how to work magic just using lists without extractions. Have you seen all the T-Classes?

    http://www.tessituranetwork.com/network/Learning/E-Learning/Lists%20and%20Extractions.aspx#creatinglists

    Beth

    From: Tiffany Evans <bounce-tiffanyevans7088@tessituranetwork.com>
    Sent: 9/10/2013 12:52:13 PM

    I'm having trouble with triggered wordfly emails I'm trying to send and I think my issue is the way I have set up my criteria in list builder.

    I have 10 lists.  All dynamic.  Each list uses the previous list as a suppression and therefore need to be generated in order to be accurate.  For example: 

    List 1 criteria - several AND statements.

    List 2 criteria-  AND NOT EXIST List 1.

    List 3 criteria- AND NOT EXIST List 1 and 2.

    etc...etc....etc... 

    I think I'm getting the sense that Tessitura uses a lot of energy to go through all the dynamic lists to suppress.  Now I'm at the last 2 lists and they have practically taken 5 minutes to generate. 

    Normally, I would just make an extraction, but this needs to be a triggered email in wordfly, so we can't use extractions as a triggered email list.  Only dynamic lists... :(

    Any ideas?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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