I'm having trouble with triggered wordfly emails I'm trying to send and I think my issue is the way I have set up my criteria in list builder.
I have 10 lists. All dynamic. Each list uses the previous list as a suppression and therefore need to be generated in order to be accurate. For example:
List 1 criteria - several AND statements.
List 2 criteria- AND NOT EXIST List 1.
List 3 criteria- AND NOT EXIST List 1 and 2.
etc...etc....etc...
I think I'm getting the sense that Tessitura uses a lot of energy to go through all the dynamic lists to suppress. Now I'm at the last 2 lists and they have practically taken 5 minutes to generate.
Normally, I would just make an extraction, but this needs to be a triggered email in wordfly, so we can't use extractions as a triggered email list. Only dynamic lists... :(
Any ideas?
I could swear I learned somewhere early on that lists could only be generated "xxx deep". Not sure if it's totally true (or isn't true anymore) - but I use caution trying not to make lists regenerate other lists in too many iterations. I think the most we do is a list referring to another list that refers to another list. (3 deep?)
Not sure if that is the issue that you're having or not, but thought I'd throw it out there. Are you sure you can't condense all of those into one or two lists? There is some great content here on the network for how to work magic just using lists without extractions. Have you seen all the T-Classes?
http://www.tessituranetwork.com/network/Learning/E-Learning/Lists%20and%20Extractions.aspx#creatinglists
Beth