Hi,
I'm wondering if anyone has encountered any problems with moving their Ticket and Performance History when they move transactions. I'm hesitant about configuring this setting because if we moved the ticket and performance data to an individual or household, then I'm assuming that the tickets we already printed will error with N-SCAN, since the tickets will now be under a different constituent ID.
Am I worrying over nothing? Has anyone using N-Scan seen any issues with moving their Ticket and Performance History to or from household records?
Thanks,
Tiffany Evans
Database Coordinator
Huntington Theatre Company
Hi Tiffany!
Technically this should not present any issues with N-Scan, since the barcode for N-Scan is based on the ticket number and performance number- it doesn’t contain any personally-identifying information about the constituent. What kills N-Scan barcodes is messing with the printed status of the ticket (returning it, reprinting it etc.)
Jonathan