Some quick assistance to solve a wee mystery please. I have used User Defined Format From A List , and saved as an excel spreadsheet - all good. When I run an Output Set on the same list and save it to excel I get numerous double ups ie same constituent file in excel even though they there are no doubles on the orginal list - very annoying HELP!
Darrell -
You probably have a field in your output set that is returning a field that contains multiple rows for a constituent. For instance, if you chose to add the email address (not just the *primary* email address) - and the customer has more than one active email address, they'd have two rows in your output set.
See troubleshooting in Help:
http://www.tessituranetwork.com/Help_System/Content/Output%20Sets/OUtput%20Set%20Troubleshooting.htm
Beth