Hello all,
I am hoping to hear from any organisation that has innovated in ways to streamline and speed up the process of creating constituent records at the box office.
My org sells low cost memberships for film festivals and our own membership program. The problem is, that the process of taking the constituent name/address/email/phone/birthdate leads to very long queues and potential lost sales during peak periods.
I can envisage some potential ways using tablets or some form of kiosk to let customers create their record and update their details before getting to the box office to make the actual purchase. If you have tried this, or have some suggestions, I would love to hear from you!
Best,
Nicholas Hudson-Ellis