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Custom Ticket & Sub History

David Crowell
$organization

We use a custom ticket and subscription history table (and associated views).  When moving transactions from an individual, the history can't move, because we don't have the setting with the table names.

Where are the settings? (T_DEFAULTS?) and what are the names?  I've looked for documentation, but can't find it.

Thanks!

 

Parents
  • $organization

    Hi David,

     

    Here is the help topic you want: http://www.tessituranetwork.com/Help_System/Content/System_Tables/TR_CUSTOM_TAB.htm

     

    And the piece of info in it you need is:

     

    Update Table - If the custom screen holds editable fields, then this column must contain the name of the table that will be updated and is used to build the SQL statements within the screen. The custom screens on the Product Reference Guide are for display only and cannot be updated. In addition, browser-based screens are not updatable except by custom code outside the application.

    NOTE: While the Ticket History and Performance History screens are display only, you must enter the tables where the data for these screens are stored in order for the Ticket and Subscription History option on the Move Transactions to Household feature to function.

     

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Crowell
    Sent: Friday, August 02, 2013 1:15 PM
    To: Kevin Sheehan
    Subject: [Tessitura Technical Forum] Custom Ticket & Sub History

     

    We use a custom ticket and subscription history table (and associated views).  When moving transactions from an individual, the history can't move, because we don't have the setting with the table names.

    Where are the settings? (T_DEFAULTS?) and what are the names?  I've looked for documentation, but can't find it.

    Thanks!

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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    Version: 2013.0.3392 / Virus Database: 3209/6540 - Release Date: 07/31/13

Reply
  • $organization

    Hi David,

     

    Here is the help topic you want: http://www.tessituranetwork.com/Help_System/Content/System_Tables/TR_CUSTOM_TAB.htm

     

    And the piece of info in it you need is:

     

    Update Table - If the custom screen holds editable fields, then this column must contain the name of the table that will be updated and is used to build the SQL statements within the screen. The custom screens on the Product Reference Guide are for display only and cannot be updated. In addition, browser-based screens are not updatable except by custom code outside the application.

    NOTE: While the Ticket History and Performance History screens are display only, you must enter the tables where the data for these screens are stored in order for the Ticket and Subscription History option on the Move Transactions to Household feature to function.

     

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Crowell
    Sent: Friday, August 02, 2013 1:15 PM
    To: Kevin Sheehan
    Subject: [Tessitura Technical Forum] Custom Ticket & Sub History

     

    We use a custom ticket and subscription history table (and associated views).  When moving transactions from an individual, the history can't move, because we don't have the setting with the table names.

    Where are the settings? (T_DEFAULTS?) and what are the names?  I've looked for documentation, but can't find it.

    Thanks!

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    No virus found in this message.
    Checked by AVG - www.avg.com
    Version: 2013.0.3392 / Virus Database: 3209/6540 - Release Date: 07/31/13

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