Hi All,
I'm having a Friday afternoon fight with Infomaker. Here's the situation -
A Development staff member noticed a column in one of our customized reports malfunctioning this morning. The column is an ask_amt on a customized Solicitation Report, and the report was presenting dollar amounts that were no where in the constituent record.
I am, to say the very least, an Infomaker rookie, but preferred fixing this one column instead of building the entire thing in SSRS, so I opened up the report template. I checked the column specifications, and the column in question was still pointing toward the correct db field. I deleted the column from the report and the column specifications, and reinserted to both. I tried R-click, Retrieve to preview the report, and Infomaker shut down. I reopened, and was able to preview, and there was incorrect data in the Ask Amount column I had added. Different incorrect information than before.
I executed the SP that is the data source, and the Ask Amount is behaving perfectly in fine in SSMS.
While testing this I've tried running the report out of the application a few times and have had varying bad results - the client will crash, or the report will generate, with totally incorrect information in this one column.
What am I missing???
Any help MUCH appreciated!
Frannie
Hi Lucie,
Thank you for all these hints. I ran it from Live this morning and my changes came through. I don't know why it wasn't working Friday PM as I definitely didn't change anything over the weekend, but I'm happy to be seeing it again!
Things I also checked for those in a similar pinch - connection to db in Infomaker and that I was in the correct library as specified in T_DEFAULTS.
Hey Frannie!
I don't play in InfoMaker much but I did notice that when I made changes there I had to close out of InfoMaker then relogin to Tess to see the changes there. If I didn't close InfoMaker it wouldn't work in Tess.
Not sure why but that's what I found! That could be the reason you saw the changes after the weekend had passed. :)
Hello,
I will also throw in one more tip and that is after you make changes in InfoMaker and then go back to Tessitura you need to close the Select Report window and then re-open it to load the changes you made to the InfoMaker object.
Jared
Jared, great tip for avoiding frustration! Thank you!