We have the same problem as many others where group accounts have no default salutation in V11, so I'm always on the lookout for a sensible workaround or fix.
We have never used the salutation2 field and it suddenly occurred to me that with V11 I can't think of a reason why it's needed. So my question is, does anyone use the salutation2 field, and if so what for?
Thanks.
Suzanne,
At the museum, we use Sal2 for business or foundation addresses. In this way, we have Sal1 = name, Business title = title and Sal2 = company name.
It took a bit of clean-up to get all of our addresses uniform, but this way we can actually pull all of our corporate contacts and they have accurate mailing addresses.
Cheers,
Laine