v11 Services - slow client startup after period of inactivity

We recently installed v11 on our Test system and are currently in testing.  I have noticed that the first time someone starts Tessitura in the morning it takes a very long time to access the Services (15-20 sec.)  Subsequent logins startup as normal.

Is this normal behavior for the services or is there some tweaking needed on the server?  Do the services timeout after a period of inactivity?

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  • Former Member
    Former Member $organization

    Hi Todd:

     

    We actually just got our Test system updated this afternoon with our installer.  He informed me that the first client that logs into Tessitura each day, kicks off the SSRS and Web Services, and that it typically takes about 20 seconds.  He indicated that this was normal behavior.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640    

                                         Comptia                                              

     

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Todd Tiffany
    Sent: Tuesday, March 19, 2013 3:46 PM
    To: Tabor, Penny
    Subject: [Tessitura Technical Forum] v11 Services - slow client startup after period of inactivity

     

    We recently installed v11 on our Test system and are currently in testing.  I have noticed that the first time someone starts Tessitura in the morning it takes a very long time to access the Services (15-20 sec.)  Subsequent logins startup as normal.

    Is this normal behavior for the services or is there some tweaking needed on the server?  Do the services timeout after a period of inactivity?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    Hi Todd:

     

    We actually just got our Test system updated this afternoon with our installer.  He informed me that the first client that logs into Tessitura each day, kicks off the SSRS and Web Services, and that it typically takes about 20 seconds.  He indicated that this was normal behavior.

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640    

                                         Comptia                                              

     

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Todd Tiffany
    Sent: Tuesday, March 19, 2013 3:46 PM
    To: Tabor, Penny
    Subject: [Tessitura Technical Forum] v11 Services - slow client startup after period of inactivity

     

    We recently installed v11 on our Test system and are currently in testing.  I have noticed that the first time someone starts Tessitura in the morning it takes a very long time to access the Services (15-20 sec.)  Subsequent logins startup as normal.

    Is this normal behavior for the services or is there some tweaking needed on the server?  Do the services timeout after a period of inactivity?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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