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Displaying report parameters

Former Member
Former Member $organization

Hi everyone, 

We just went live on V11 last week (HOORAY!) and everything has been pretty smooth sailing.

1 thing that has come up a few times with the users is that when running a report, once a parameter has been selected (season, production etc.) the parameter field says ‘X Value Selected’ instead of what you have actually selected.

Is there a way to get this to show the actual values as it did in V10, or not? I couldn't seem to see anything in Report SetUp that might change this.

Not a big deal…just thought I’d ask.

Tash 

  • Former Member
    Former Member $organization
    Tash,

    If you hover over the parameter field a tool tip will pop up showing the values. It will display the literal values (i.e. season id rather than season name).

    Levi Sauerbrei
    Tessitura Database Manager

    AT&T Performing Arts Center
    2403 Flora Street
    Dallas, TX 75201

    (214) 978-3631



    --------
    Original message --------
    From: Natasha Purkiss <bounce-natashapurkiss5883@tessituranetwork.com>
    Date:
    To: Levi Sauerbrei <levi.sauerbrei@attpac.org>
    Subject: [Tessitura Technical Forum] Displaying report parameters


    Hi everyone, 

    We just went live on V11 last week (HOORAY!) and everything has been pretty smooth sailing.

    1 thing that has come up a few times with the users is that when running a report, once a parameter has been selected (season, production etc.) the parameter field says ‘X Value Selected’ instead of what you have actually selected.

    Is there a way to get this to show the actual values as it did in V10, or not? I couldn't seem to see anything in Report SetUp that might change this.

    Not a big deal…just thought I’d ask.

    Tash 




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  • Former Member
    Former Member $organization in reply to Former Member

    Thanks Levi, I see them now.

    I guess I was hoping for the descriptions. Usually if someone is having issues with a report I tell them to send me a screen shot of their parameters to make sure I'm running the same thing when troubleshooting. 

    Slightly annoying, but not a big deal.

    Tash 

  • $organization in reply to Former Member

    We've been having that very same issue here as well Natasha.  I'm not enjoying trying to troubleshoot an issue and having to go back to the person to get them to send me the actual parameters they've selected.  Very frustrating change in v11.

    You can gather this info from gooesoft_request & gooesoft_request_parameter (you have to find the request_id from gooesoft_request) if you have access to sql, but sometimes that takes longer than just getting the info from the user.

    Michele

  • Former Member
    Former Member $organization in reply to Michele Keutsch

    Thanks Michele, very handy! I do hope it is switched back at some stage though.