I've noticed it takes a long time for the 'Merge Constituents' screen to load since we moved to v11. It, likewise, takes a long time for the screen to process each merge. Has anyone else experienced this? Might this be caused by having a high number of potential duplicates that need to load on the top half of the screen or something else?
Thanks,
Chuck
If you’re using the version 11 procedure that identifies duplicates, it is more robust, and can look for accounts with duplicate e-mail addresses as well as the same postal address/last name.
I merge daily, so it doesn’t take noticeably longer in version 11 because I’m not looking at more than three days of activity at most.
Lucie
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Lucie Spieler
IT Development and Training Manager
Florida Grand Opera