Hi there
We are running our Tessitura system on a virtual server setup using VMware on one of our network domains at our main site. We have an additional site with a separate domain, which we will be connecting to Tessitura from using a remote published application via a terminal server.
We are having issues with the help system via the remote application, you can open help but when you select one of the documents we get a system error. When you click on OK on the system error window the remote application closes down. Does anyone have any experience in this area, which they could share please?
Regards Ewan.
What does the error say?
Hi Rich
I am not able to drop in a screen shot but her is how it reads:
A system error has occurred
Please contact you system administrator and provide the following information:
Windowmenu: nvo_ds_help_links
Object: nvo_ds_help_links
Line 48
Error Code: 39
Error Texr: Error accessing external object property visible at line 48 in function uf_open_doc of object nvo_ds_help_links.
Have you come across this error before?