Hello all,
I am looking to learn about peoples experiences with assigning Management Rights to all users in certain groups.
My org is preparing to start using Reminders and Tasks a lot more in the new year. One of the limitations is obviously that only users who have Management Rights can assign tasks and reminders to other users in the same group.
The docs seem to suggest having a separate user group just for managing tasks and reminders, where all users have management rights to each other. I am reluctant to go down this path as our users are not likely to log-out and then log-in each time they need to manage task and reminders. More likely is that they will simply not use this functionality.
Therefore I am leaning towards giving all power-users in the main user groups (marketing, communications, development, education) management rights for their own user groups. This would preclude front line ticketing staff and other user groups with less responsibility and need to assign and re-assign tasks and reminders.
Sensible, crazy?
Thanks,
Nicholas
Nicholas -
We have this same setup for reminders and also for batches (visibility for closing/posting). You don't need to relogin. The docs state:
"Users assigned to a reminder and task assignment user group do not need to log in to Tessitura under this user group in order to assign reminders and tasks to other users in the group, it is enough simply to be a member of the group. Because of this, reminder and task assignment user groups do not need to have rights to any security objects and will not undermine the regular security structure."
Hi Beth,
Thank you for clearing that up, that makes perfect sense now!
Best,