incorrect scheduled reports

Actually, we’ve done a bit more investigating, and we realise that a large number of reports (including the ‘wrong’ ones) were all scheduled to go out at the same time.  We think that that’s what’s causing it, but would love to hear other’s thoughts J

Cheers,

Kathleen

Hi everyone,

We’ve had a very strange instance where some of our scheduled reports have been generated and sent out, but when people open the attachment, it’s an entirely different report from what they were expecting (some people received a sales report when they were expecting a membership report, for example).  Has anyone else experienced something like this or have any ideas what might cause it?

Cheers,

Kathleen

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Actually, we’ve done a bit more investigating, and we realise that a large number of reports (including the ‘wrong’ ones) were all scheduled to go out at the same time.  We think that that’s what’s causing it, but would love to hear other’s thoughts J

Cheers,

Kathleen

Hi everyone,

We’ve had a very strange instance where some of our scheduled reports have been generated and sent out, but when people open the attachment, it’s an entirely different report from what they were expecting (some people received a sales report when they were expecting a membership report, for example).  Has anyone else experienced something like this or have any ideas what might cause it?

Cheers,

Kathleen

Click here to report this email as spam.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!