v10 problem after migration to v11

We’d like to be able to run our old Test v10 application.  But since we’ve migrated to v11, the Test v10 app crashes.  It launches OK, but when I try to open a patron record it crashes with the error below.  However, everything works fine if I log in as System Admin.  Log in as another user group, and it crashes.  Anyone run into this? 

 

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             Tessitura.exe

  Application Version:                           10.0.0.1

  Application Timestamp:                     452db601

  Fault Module Name:                          pbdwe105.dll

  Fault Module Version:                        10.5.1.6021

  Fault Module Timestamp:                  4534a47e

  Exception Code:                                  c0000005

  Exception Offset:                                000cf2ee

  OS Version:                                          6.1.7600.2.0.0.256.48

  Locale ID:                                             1033

  Additional Information 1:                  0a47

  Additional Information 2:                  0a47f41713196dda4b0fbd909e0c282a

  Additional Information 3:                  5c88

  Additional Information 4:                  5c88bd9e71cffae1fda49d3006b7b364

 

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Parents
  • I think I found the problem...

    -----Original Message-----
    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Vivino
    Sent: Friday, November 16, 2012 4:29 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] v10 problem after migration to v11

    Thanks Jeanne - yep, tried that too but same result.

    -----Original Message-----
    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeanne DeVore
    Sent: Friday, November 16, 2012 4:01 PM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11

    You can use v11 pbvm for v10. Just tell your v10 client not to sync (edit your start.bat file to remove the line about pbvm). I don't know if it will solve your other issue though.

    Jeanne


    Sent from my Verizon Wireless Phone

    ----- Reply message -----
    From: "David Vivino"
    To: "Jeanne DeVore"
    Subject: [Tessitura Technical Forum] v10 problem after migration to v11
    Date: Fri, Nov 16, 2012 2:43 pm



    Using the same PBVM, it re-syncs each time you switch between versions. Separate client folders.

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams
    Sent: Friday, November 16, 2012 3:20 PM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11


    We did not run into that issue. But is your v10 Test pointing to a different PBVM and Impresario Client files/folders than you v11?
    From: David Vivino >
    Sent: 11/16/2012 12:00:59 PM
    We’d like to be able to run our old Test v10 application. But since we’ve migrated to v11, the Test v10 app crashes. It launches OK, but when I try to open a patron record it crashes with the error below. However, everything works fine if I log in as System Admin. Log in as another user group, and it crashes. Anyone run into this?

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Tessitura.exe
    Application Version: 10.0.0.1
    Application Timestamp: 452db601
    Fault Module Name: pbdwe105.dll
    Fault Module Version: 10.5.1.6021
    Fault Module Timestamp: 4534a47e
    Exception Code: c0000005
    Exception Offset: 000cf2ee
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a47
    Additional Information 2: 0a47f41713196dda4b0fbd909e0c282a
    Additional Information 3: 5c88
    Additional Information 4: 5c88bd9e71cffae1fda49d3006b7b364

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • I think I found the problem...

    -----Original Message-----
    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Vivino
    Sent: Friday, November 16, 2012 4:29 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] v10 problem after migration to v11

    Thanks Jeanne - yep, tried that too but same result.

    -----Original Message-----
    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeanne DeVore
    Sent: Friday, November 16, 2012 4:01 PM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11

    You can use v11 pbvm for v10. Just tell your v10 client not to sync (edit your start.bat file to remove the line about pbvm). I don't know if it will solve your other issue though.

    Jeanne


    Sent from my Verizon Wireless Phone

    ----- Reply message -----
    From: "David Vivino"
    To: "Jeanne DeVore"
    Subject: [Tessitura Technical Forum] v10 problem after migration to v11
    Date: Fri, Nov 16, 2012 2:43 pm



    Using the same PBVM, it re-syncs each time you switch between versions. Separate client folders.

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams
    Sent: Friday, November 16, 2012 3:20 PM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11


    We did not run into that issue. But is your v10 Test pointing to a different PBVM and Impresario Client files/folders than you v11?
    From: David Vivino >
    Sent: 11/16/2012 12:00:59 PM
    We’d like to be able to run our old Test v10 application. But since we’ve migrated to v11, the Test v10 app crashes. It launches OK, but when I try to open a patron record it crashes with the error below. However, everything works fine if I log in as System Admin. Log in as another user group, and it crashes. Anyone run into this?

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Tessitura.exe
    Application Version: 10.0.0.1
    Application Timestamp: 452db601
    Fault Module Name: pbdwe105.dll
    Fault Module Version: 10.5.1.6021
    Fault Module Timestamp: 4534a47e
    Exception Code: c0000005
    Exception Offset: 000cf2ee
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a47
    Additional Information 2: 0a47f41713196dda4b0fbd909e0c282a
    Additional Information 3: 5c88
    Additional Information 4: 5c88bd9e71cffae1fda49d3006b7b364

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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