v10 problem after migration to v11

We’d like to be able to run our old Test v10 application.  But since we’ve migrated to v11, the Test v10 app crashes.  It launches OK, but when I try to open a patron record it crashes with the error below.  However, everything works fine if I log in as System Admin.  Log in as another user group, and it crashes.  Anyone run into this? 

 

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             Tessitura.exe

  Application Version:                           10.0.0.1

  Application Timestamp:                     452db601

  Fault Module Name:                          pbdwe105.dll

  Fault Module Version:                        10.5.1.6021

  Fault Module Timestamp:                  4534a47e

  Exception Code:                                  c0000005

  Exception Offset:                                000cf2ee

  OS Version:                                          6.1.7600.2.0.0.256.48

  Locale ID:                                             1033

  Additional Information 1:                  0a47

  Additional Information 2:                  0a47f41713196dda4b0fbd909e0c282a

  Additional Information 3:                  5c88

  Additional Information 4:                  5c88bd9e71cffae1fda49d3006b7b364

 

Read our privacy statement online:

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Parents
  • Yes, the central PBVM is separate for v10 & v11.  Actually, it’s PBVM105 for v10, and PBVM12 for v11.  Both sync to C:\PBVM.  I tried syncing the v10 folder to C:\PBVMT, but that didn’t work either.  Very odd.  Everything works OK if you sign on to v10 as System Administrator, but otherwise it crashes!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams
    Sent: Friday, November 16, 2012 3:50 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] v10 problem after migration to v11

     

    I mean the central PBVM, not the local.What we did was have a T:\PBVMv10 and T:\PBVM, and point the v10 to grab the files from the respective one.

    Maybe you should try using a separate PBVM for just v10? In case something in it is being overwritten?

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 11/16/2012 2:31:03 PM

    Using the same PBVM, it re-syncs each time you switch between versions.  Separate client folders.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams
    Sent: Friday, November 16, 2012 3:20 PM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11

     

    We did not run into that issue. But is your v10 Test pointing to a different PBVM and Impresario Client files/folders than you v11?

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 11/16/2012 12:00:59 PM

    We’d like to be able to run our old Test v10 application.  But since we’ve migrated to v11, the Test v10 app crashes.  It launches OK, but when I try to open a patron record it crashes with the error below.  However, everything works fine if I log in as System Admin.  Log in as another user group, and it crashes.  Anyone run into this? 

     

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             Tessitura.exe

      Application Version:                           10.0.0.1

      Application Timestamp:                     452db601

      Fault Module Name:                          pbdwe105.dll

      Fault Module Version:                        10.5.1.6021

      Fault Module Timestamp:                  4534a47e

      Exception Code:                                  c0000005

      Exception Offset:                                000cf2ee

      OS Version:                                          6.1.7600.2.0.0.256.48

      Locale ID:                                             1033

      Additional Information 1:                  0a47

      Additional Information 2:                  0a47f41713196dda4b0fbd909e0c282a

      Additional Information 3:                  5c88

      Additional Information 4:                  5c88bd9e71cffae1fda49d3006b7b364

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Yes, the central PBVM is separate for v10 & v11.  Actually, it’s PBVM105 for v10, and PBVM12 for v11.  Both sync to C:\PBVM.  I tried syncing the v10 folder to C:\PBVMT, but that didn’t work either.  Very odd.  Everything works OK if you sign on to v10 as System Administrator, but otherwise it crashes!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams
    Sent: Friday, November 16, 2012 3:50 PM
    To: Vivino, David
    Subject: RE: [Tessitura Technical Forum] v10 problem after migration to v11

     

    I mean the central PBVM, not the local.What we did was have a T:\PBVMv10 and T:\PBVM, and point the v10 to grab the files from the respective one.

    Maybe you should try using a separate PBVM for just v10? In case something in it is being overwritten?

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 11/16/2012 2:31:03 PM

    Using the same PBVM, it re-syncs each time you switch between versions.  Separate client folders.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Renville Williams
    Sent: Friday, November 16, 2012 3:20 PM
    To: Vivino, David
    Subject: Re: [Tessitura Technical Forum] v10 problem after migration to v11

     

    We did not run into that issue. But is your v10 Test pointing to a different PBVM and Impresario Client files/folders than you v11?

    From: David Vivino <bounce-davidvivino4732@tessituranetwork.com>
    Sent: 11/16/2012 12:00:59 PM

    We’d like to be able to run our old Test v10 application.  But since we’ve migrated to v11, the Test v10 app crashes.  It launches OK, but when I try to open a patron record it crashes with the error below.  However, everything works fine if I log in as System Admin.  Log in as another user group, and it crashes.  Anyone run into this? 

     

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             Tessitura.exe

      Application Version:                           10.0.0.1

      Application Timestamp:                     452db601

      Fault Module Name:                          pbdwe105.dll

      Fault Module Version:                        10.5.1.6021

      Fault Module Timestamp:                  4534a47e

      Exception Code:                                  c0000005

      Exception Offset:                                000cf2ee

      OS Version:                                          6.1.7600.2.0.0.256.48

      Locale ID:                                             1033

      Additional Information 1:                  0a47

      Additional Information 2:                  0a47f41713196dda4b0fbd909e0c282a

      Additional Information 3:                  5c88

      Additional Information 4:                  5c88bd9e71cffae1fda49d3006b7b364

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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